01 Cyberia - Fiber New Plans and FAQ

CYBERIA Fiber New Plans and Prices

CYBERIA is introducing new plans and prices based on the new decree issued by the Ministry of Telecom. As usual, CYBERIA has made sure to provide a wide variety of competitive plans to cover all needs and budgets. What are the new CYBERIA Fiber plans and prices?
Plans Quota Speed Price
FTTH-300GB 300 GB 300 Mbps 250,000 LBP
FTTH-400GB 400 GB 300 Mbps 300,000 LBP
FTTH-500GB 500 GB 300 Mbps 350,000 LBP
FTTH-750GB 750 GB 300 Mbps 400,000 LBP
FTTH-1000GB 1000 GB 300 Mbps 500,000 LBP
iPlan Platinum Unlimited* 50 Mbps 325,000 LBP

*All Unlimited plans are ruled by a Fair Use Policy FUP. To learn more, please visit https://www.Cyberia.net.lb/adsl_fup.html

I am an existing subscriber, what will be my new plan?

CYBERIA will migrate active subscribers to the closest new plan based on their current subscription. The customer can select a different plan through account management http://myaccount.cyberia.net.lb or through mobile app (for postpaid) or by renewing their account using the desired plan (for prepaid). The below table shows the migration applied by CYBERIA.

Current Plan New Plan
Old Plan Old Speed Old Quota New Plan New Speed New Quota Price (HT)
50GB 300 Mbps 50 GB 220 GB 50 Mbps 220 GB 190,000 LBP
100GB 300 Mbps 100 GB 220 GB 50 Mbps 220 GB 190,000 LBP
200 GB 300 Mbps 200 GB 220 GB 50 Mbps 220 GB 190,000 LBP
300 GB 300 Mbps 300 GB 400 GB 300 Mbps 400 GB 250,000 LBP
400 GB 300 Mbps 400 GB 400 GB 300 Mbps 400 GB 300,000 LBP
500 GB 300 Mbps 500 GB 500 GB 300 Mbps 500 GB 350,000 LBP
600 GB 300 Mbps 600 GB 750 GB 300 Mbps 750 GB 400,000 LBP
750 GB 300 Mbps 750 GB 750 GB 300 Mbps 750 GB 400,000 LBP
1000 GB 300 Mbps 1000 GB 1000 GB 300 Mbps 1000 GB 500,000 LBP
In case I exceed my plan quota, what is the price of extra GBs consumption?

In case you exceed the quota of your metered plan, you can add extra GBs for 3,000 LBP per GB. Prepaid subscribers can add Extra GBs online or using Service Cards available at CYBERIA’s authorized dealers.

Postpaid customers can choose to cap their quota (account will stop when quota is reached, extra GBs can be added when needed) or they can choose to uncap their quota in order to keep their account uninterrupted (account will remain active when quota is reached, additional extra GBs consumption will be billed by end of cycle)

Can I still boost my plan with add-ons? What are the new prices?

You can still boost you plan by adding the add-on that covers your needs. You may find below the add-ons lineup, prices and availability.

Plan New price (HT) Availability
Unlimited Night (11pm/7am) LBP 60,000 Metered Plans 400GB and higher
Parental Control LBP 12,000 All plans
I am subscribed to the Internet+TV bundle with Cablevision, what are the new bundle prices?

“Add TV bundle” is available for all Internet plans, you can select the desired Internet plan and add a Cablevision TV subscription for a discounted monthly rate:


  • Add TV Full Package Subscription without Sports (4 TVs): 210,000 LBP (HT)
  • Add TV Full Package Subscription with Sports (4 TVs): 340,000 LBP (HT)
Why isn’t the 220GB plan listed in the new price list, while I was migrated to those plans?

The 220GB is only available for subscribers migrating from 50GB, 100GB, 200GB. New subscribers will have to select one of the plans listed in the new lineup.

In case I will be out of town for a while, what will be the fee of freezing my account?

Account freezing will cost you 90,000 LBP (HT) per month.

I already have old prepaid card(s) in my basket, what will happen to those cards?

Old cards will be liquidated to provide you with credits of the same value. You can add more credits using “Service Cards” to cover the difference and subscribe to the desired plan.

I have old prepaid card(s) that I still haven’t activated, what will happen to those cards?

In case your card is not expired, you can activate the card and it will be liquidated to provide you with credits of the same value. You can add more credits using “Service Cards” to cover the difference and subscribe to the desired plan.

Example:

If you have a 50GB card with 31,000 LBP HT value, your account will be credited with 31,000 LBP. In order to renew the 220GB plan priced at 190,000 LBP HT, you will need to add at least 159,000 LBP of credits to cover the difference. You can use the 2x60,000 Service card and 1x36,000 LBP HT service card; it will cover the difference and you will have 3,000 LBP left in your balance.

Where can I buy “Service Cards” from and how can I add it to my account?

Service cards are available at all Cyberia Authorized dealers https://www.cyberia.net.lb/locations.aspx . You can ask your dealer to perform the transaction, or you can login to Account Management http://myaccount.cyberia.net.lb and perform the renewal from existing credits.

Can I use Cyberia’s mobile app to renew from credits?

No, renewal from credits is only available through http://myaccount.cyberia.net.lb

Can I use my credits to purchase extra GBs or activate add-ons?

Yes, you can use your credits to purchase Extra GBs or activate add-ons.

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